Privacy Policy

This Personal Data Privacy Policy (hereinafter referred to as the Privacy Policy) is a public Agreement concluded between the owner of Cloud Solutions LLP (Service Provider) and the User in accordance with Article 387 of the Civil Code of the Republic of Kazakhstan, based on the Law of the Republic of Kazakhstan "On personal data and their protection", applies to information containing personal data of Users that the website (hereinafter referred to as the Service) can receive about Users while using the Service website.

1. Definition of terms

1.1. Personal data - information relating to a certain or determined on the basis of the subject of personal data, recorded on electronic, paper and (or) other tangible media.

1.2. Non-personal data - information that is automatically transmitted during the User's viewing of advertising blocks and when visiting pages on which the system's statistical script is installed: the address of the requested page, cookie information, IP address, browser information, referrer (previous page address), access time .

1.3. Collection of personal data - actions aimed at obtaining personal data.

1.4. Processing of personal data - actions aimed at the accumulation, storage, modification, addition, use, distribution, depersonalization, blocking and destruction of personal data.

1.5. Protection of personal data - a set of measures, including legal, organizational and technical, carried out for the purposes established by the Law of the Republic of Kazakhstan "On Personal Data and their Protection".

1.6. Service - an Internet site located on a server in Almaty and having an Internet address, which presents the services offered to Users for purchase, as well as the terms of payment and delivery of these services to Users.

1.7. Website services - all services available for use on the website and subdomains.

1.8. User - a user of the Service.

1.9. Service provider - Cloud Solutions LLP, which owns the Service, BIN 111140015482.

1.10. Cookies are small text files into which the browser records data from the sites visited by Users. Cookies perform a variety of functions, such as allowing the User to navigate between pages efficiently by remembering his preferences, and thus improve the experience of interacting with the Internet site. They can also help ensure that the advertisements that the User sees online are in line with their interests. If you do not use cookies, then it will not be possible to buy a service in the Service at all, since all the work of the Service is based on saving data from these files.

1.11. IP address - a unique network address of a node in a computer network built using the IP protocol, which allows you to determine the location of the User. The service does not track the location, more than the city and region.

2. Subject of privacy policy

2.1. This Privacy Policy establishes the obligations of the Service Provider for non-disclosure and provision of a regime for protecting the confidentiality of personal data that the User provides at the request of the Service Provider when registering on the Service website and / or when placing an order to purchase the service.

2.2. Personal data authorized for processing under this Privacy Policy is provided by the User by filling out the registration form on the Service website and includes the following information:

2.2.1. surname, name, patronymic (patronymic - optional) of the User;

2.2.2. contact phone number of the User;

2.2.3. e-mail address (e-mail);

2.2.4. delivery address Services.

2.3. Any other personal information not specified above (purchase history, browsers and operating systems used, etc.) is also subject to secure storage and non-distribution, except as provided in clause 4.3.2. and clause 4.4. of this Privacy Policy.

3. Purposes of collecting and processing personal data of Users

3.1. The Service Provider collects, processes and stores only those personal data that are necessary for the provision of the Services and / or the acquisition by the User of the Services from the Service catalog.

3.2. The Service Provider uses the User's personal data for the following purposes:

3.2.1. identification of the User for placing an order and / or concluding a Service Agreement;

3.2.2. processing and receiving payments from the User;

3.2.3. delivery to the Service User;

3.2.4. providing the User with effective customer support;

3.2.5. providing the User with personalized Services;

3.2.6. communication with the User, including sending notifications, requests and information regarding the use of the Services, the provision of services, as well as the processing of requests and applications from the User;

3.2.7. improving the quality of the Services, the convenience of their use, the development of new services and services;

3.2.8. informing the User about ongoing events and promotions;

3.2.9. conducting statistical and other research based on non-personal data, as well as optimizing advertising messages.

3.3. The service provider is not responsible for the information provided by the User on the website in a public form.

3.4. The Service Provider is not responsible for losses that the User may incur as a result of the fact that his login and password became known to a third party.

4. Rights and obligations of the parties

4.1. The user must:

4.1.1. provide information about personal data necessary to use the Service;

4.1.2. change, supplement the information provided in case of detection of incorrect data when using the Service.

4.2. The user has the right to:

4.2.1. to access and edit information about personal data at any time through the web interface provided as part of the services.

4.3. The service provider must:

4.3.1. use the information received solely for the purposes specified in section 3 of this Privacy Policy;

4.3.2. ensure the storage of confidential information in secret, not to disclose without the prior written permission of the User the transferred personal data, with the exception of the transfer of data in order to fulfill the order of the User (courier services, postal organizations, banks, etc.), as well as to authorized state bodies of the Republic of Kazakhstan in the manner prescribed by the legislation of the Republic of Kazakhstan;

4.3.3. take precautions to protect the confidentiality of the User's personal data in accordance with the procedure usually used to protect this kind of information.

4.4. The Service Provider has the right to provide access for the collection and analysis of non-personal data of Users to third parties for the purposes of statistics and optimization of advertising messages. The use of non-personal data by third parties is governed by their own privacy policies, and the Service is not responsible for their use.

5. Other conditions

5.1. The User's use of the Service means his unconditional acceptance of this Privacy Policy and the terms of processing the User's personal data by the Seller.

5.2. In case of disagreement with the terms of the Privacy Policy, the User must stop using the Site, the Service.

5.3. This Privacy Policy applies only to the Service website and subdomains. The Service is not responsible for third-party websites to which the User can follow the links available on the Service website.

5.4. The service provider, due to the specifics of the method of obtaining information, does not verify the accuracy of the personal data provided by the User and does not control their relevance. However, the Service Provider assumes that the User provides reliable personal data and keeps this data up to date. The User bears all responsibility, as well as possible consequences for providing false or not up-to-date personal data.

5.5. Disabling cookies may result in the inability to access parts of the Service website that require authorization.

5.6. The Service collects statistics about the IP addresses of its Users. This information is used to identify and solve technical problems, to control the legality of financial payments.

5.7. The current legislation of the Republic of Kazakhstan applies to this Privacy Policy and the relationship between the User and the Seller.

5.8. The Service Provider reserves the right to unilaterally change this Privacy Policy to further improve the security system in accordance with the current legislation of the Republic of Kazakhstan.

5.9. Any suggestions or questions about this Privacy Policy should be sent to:

5.10. The Service Provider is not responsible for the actions of third parties who obtained access to information about the User as a result of using the Internet, for the consequences of using information that is available to any user of the Internet.

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